1. IT Governance, Risk and Compliance
   1. Corporate Governance, Risk, Compliance - overview
   2. Function of IT in the Organization
   3. IT Governance, Risk Management, Compliance
   4. Domains of IT Governance
   5. Challenges in IT Governance & Compliance
2. Strategic IT Governance
   1. IT Governance & Strategy - overview & definition
   2. Strategic Framework (COBIT)
   3. Enterprise Architecture Framework (TOGAF)
   4. Implementing IT governance frameworks
   5. Measuring IT performance
3. Governance of IT Projects
   1. IT Project Governance - overview and definitions
   2. Prioritization and BVM
   3. IT Project Methodologies - Waterfall
   4. IT Project Methodologies - Agile
   5. Measuring IT project performance
4. Governance of IT Operations
   1. IT Service Management - overview & definitions
   2. ITIL Framework
   3. ISO/IEC 20000 Framework
   4. IT Quality and Risk Management
   5. Operational IT performance
5. Information Security Management
   1. Information Security - overview & definitions
   2. IS threats and countermeasures
   3. Information Security Framework – ISO 27000
   4. Other IS Security Frameworks
   5. Cryptography
6. IT Compliance and Risk
   1. Compliance / Risk in the IT Domain
   2. Compliance - Data Protection
   3. Compliance - Digital Platforms
   4. Compliance - AI Systems
   5. Compliance & Risk – industry-specific regulation

Software processes and life cycle models provide a structure for different software engineering tasks. The aim of this module is to provide an understanding of this structure and how to apply it across the entire plan-build-run life cycle.

An important foundation for working with software processes is modeling using suitable notation. The different types of life cycles are discussed, including the plan-driven and the agile approaches as well as mixed forms (hybrid models). A special focus is put on the different environments for which these approaches are best suited.

Beyond software development, this course also addresses the entire software life cycle, including the operations phase and the cooperation between the two phases, e.g., based on DevOps.

Software processes are not just a topic on the level of the individual development group or project but a task for the entire organization; therefore, they should be integrated into overall IT governance and management efforts.

1. Foundations of Software Processes
   1. The Role of Software Processes and Life Cycle Models
   2. Historical Overview
2. Software Process Definition and Modelling
   1. Modelling Notations and Meta-Models
   2. Notations for Modelling the Interaction Between Processes
   3. Detailed-Level Notations
3. Basic Software Product Life Cycle Models
   1. Waterfall Models
   2. The V-Model
   3. Component or Matrix-Based Models
   4. Iterative, Incremental and Evolutionary Development
4. Agile and Lean Development Processes
   1. The Agile Manifesto
   2. Scrum
   3. Common Agile Practices
   4. Kanban and Lean Development
   5. Scaling Agile Development
   6. Hybrid Processes
5. The Software Product Life Cycle
   1. Detailed-Level Process Models: Unified Process and V-Modell XT
   2. IT Service Management and Operations
   3. DevOps
   4. Safety, Security and Privacy
6. Governance and Management of Software Processes
   1. Process Governance
   2. Process Design and Deployment
   3. Process Tailoring
   4. Process Assessment, Improvement and Measurement
   5. Tool Support

1. Introduction to IT Management
   1. IT Management and IT Governance
   2. IT Services
   3. IT Service Management (ITSM)
   4. IT Architecture Management (ITAM)
   5. Reference Models for IT Organizations
2. IT Service Management: Incident and Problem Management
   1. Overview
   2. Service Quality, Service Level Agreements and Customer Expectations
   3. Problem Management
   4. Software Tools for Supporting Incident and Problem Management
3. IT Service Management: Asset Management
   1. Overview
   2. Using a Configuration Management Database
   3. Asset Lifecycle
   4. Asset Analysis and Risk Management
   5. Interrelation with Procurement and Financial Processes
4. IT Service Management: Supplier Management
   1. Overview
   2. General Sourcing Approaches in ITSM
   3. Evaluating and Selecting Suppliers
   4. Contracting and Service Level Agreements
   5. Monitoring and Controlling Suppliers
5. DevOps: Connecting Development and Operations
   1. Development and Operation of Software in the Context of IT Management
   2. Characteristics and Shortcomings of a Separation Between Software Development and Operations
   3. The DevOps Idea: An Overview of the Concept and its Elements
   4. DevOps vs. IT Service Management: How to Connect the Approaches
6. IT Architecture Management: Basics and Terms
   1. IT Enterprise Architecture
   2. Goals of Enterprise Architecture Management
   3. Processes in the Management of IT Enterprise Architectures
7. IT Architecture Management: Application Portfolio Management
   1. Overview of IT Application Portfolio Management
   2. Application Manual
   3. Portfolio Analysis
   4. Development Planning
8. IT Architecture Management: Architecture Governance
   1. Organizational Structure
   2. Policy Development and Enforcement
   3. Project Support

• In software engineering, projects are organized in terms of team member roles (e.g., project manager, quality assurance) and distinct activities (e.g., planning, analysis, implementation) to create software fitting the customer’s needs. With respect to the chosen approach (agile or plan-driven), students work through all the typical phases relevant for large projects. They will gain experience regarding organizational concerns like common roles and activities, as well as practical concerns like the creation of requirements specification, design, implementation, tests, and documentation.